Privacy Policy

Last updated: April 27, 2026

Organic Farming BD respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an order, contact us, or use our services.

Information we collect

  • Name, phone number, email address, billing address, shipping address, and order details.
  • Payment method details needed for manual payment verification, such as transaction ID, payment reference, and payment proof uploaded by you.
  • Account information if you create an account on our website.
  • Technical information such as IP address, browser/device information, cookies, and website usage data.

How we use your information

  • To process, confirm, deliver, and support your orders.
  • To verify manual payments, refunds, replacements, or store credit where applicable.
  • To communicate with you about order status, preorder availability, delivery timing, and support requests.
  • To improve our website, products, customer experience, and fraud prevention.
  • To comply with applicable business, tax, accounting, and legal requirements.

Payment information

For manual payments through bank transfer, bKash, or Nagad, customers may submit transaction IDs or payment proof screenshots. These are used only for payment verification, order support, and related record keeping.

Cookies

Our website may use cookies and similar technologies to keep carts working, remember preferences, measure website performance, and improve browsing experience. You can control cookies through your browser settings, but some store features may not work properly without them.

Sharing information

We may share only the information needed with delivery partners, payment or verification support, website service providers, hosting providers, and legal/accounting support where necessary. We do not sell customer personal information.

Data security

We take reasonable steps to protect customer information. No online system is completely risk-free, so please avoid sharing unnecessary sensitive information in order notes or messages.

Your choices

You may contact us to request access, correction, or deletion of your personal information where applicable, subject to order, accounting, fraud prevention, and legal record requirements.

Contact

For privacy questions, contact Organic Farming BD through our Contact Us page or phone number shown on the website.